Insurance

Architecting Loyalty in Financial Services

Financial Services customers and clients want seamless, personalised, instant services. Wherever. From whoever.​ Becoming the financial partner of choice means change.

What do consumers want from insurers?

We surveyed over 2,000 consumers to identify if insurers are positioned to meet the needs of consumers and which challenges they need to address.

How prepared are you as an insurer for net zero target setting?

A target setting deadline is fast approaching for Net Zero Insurance Alliance (NZIA) signatories.

Streamlining home insurance enables reducing operating costs

How do you deliver digital transformation with more certainty, fewer delays and minimal disruption - at a pace that defies conventional expectations?

And then there was one: helping two insurance firms join forces

How do two major insurers navigate the choppy waters of a merger and come out stronger the other side?

Cutting a global insurer’s supplier onboarding time by 50%

What motivates stakeholders to fix a complex process that they’ve tried to fix before?

Helping a large insurer strengthen operational resilience to meet regulatory demands

The FCA and PRA introduced strict rules on operational resilience. One insurer approached us to interpret the rules and implement the changes.