Productivity levels across public services of government are lagging behind the private sector, with many government departments and agencies struggling to connect their people with their core purpose.
Since the pandemic, the private sector has seen a 1.3% uplift in productivity, but public services are currently 5.7% less productive. There is increasing pressure to deliver immediate turnarounds in productivity – but such pressure doesn’t always lead to sustained operational improvements. Government departments will face tight funding settlements for the foreseeable future, against rising demand for public services.
There is a lot of noise about the productivity challenge, and there is a very real risk that overfocus on getting more cases out of the door doesn’t address the fundamental challenges with delivery of public services.
At Baringa, we help our clients think more broadly about how to achieve more productive public services. Our government clients have unlocked sustained productivity improvements when we have worked together on what it truly means to be efficient and effective, starting with connecting people to purpose.View video transcript
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Improving how we understand and address productivity
In this video, Theo Whitaker, expert in Government and Public Sector, explains the background of public sector productivity. He discusses the definitions of productivity, its impacts on GDP, and recent attempts by the Government to turn this around.
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Government departments are facing tight funding settlements – regardless of who forms the next government. This means driving productivity improvements will continue to be a core focus. The first step is fixing the flaws in how productivity is understood and measured.Read more
How far will the Chancellor’s productivity programme go towards unlocking a more effective public sector?
Details of the latest government productivity programme have been revealed – but now comes the hard work of implementation for departments and agencies. Lessons must be learnt from previous efficiency drives.Read more
Supporting the Land Registry to manage change and up productivity by 12% in the UK
We co-designed a program to create an average 12% uplift in productivity, equivalent to savings of £20 million.Read more