Our Insights

UK payments outlook: the five trends to look out for
We explore the five key trends and predictions we expect to see in the payments industry over the next 12 months.
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Can green hydrogen produced in the UK be competitive in the emerging global market?
Hydrogen offers a compelling route to market for offshore wind in the UK that would otherwise be grid constrained.
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From electric vehicles to building retrofits
What was on the agenda for leaders at the Green Building Network event?
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Commercial and debt outcomes throughout a systems migration
The key learnings from energy retailers that are relevant across energy and water when migrating their businesses to new SaaS platforms
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Transforming engagement with healthcare professionals
Four key themes that biopharmaceutical and biotech organisations should consider to realise the benefit of improving HCP engagement in an integrated way
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Women's financial inclusion: making sure no one gets left behind
On IWD we speak to Women's World Banking on our podcast
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Cutting Carbon, Cutting Bills: analysis of savings in gas consumption delivered by wind farms in 2022
In this study we have explored the savings unlocked by wind power over 2022 in Ireland and Northern Ireland.
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How frozen organisations can become fluid
To develop organisational agility, focus on being like water.
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Overhauling customer service for British Gas and saving £30 million
What if you could give your customers better experiences and cut operating costs?
Read moreOur office locations
Our main UK hub is in London and we can work right across the country – from a manufacturing centre in Manchester to a conference centre in Cardiff. Find us wherever there’s a challenge to be tackled and an impact to be made.
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Leading the operational transformation that made a £4 billion insurance deal possible
How did an insurer cut through the complications of one of the biggest carve-outs in recent history to emerge stronger and better equipped for the future?
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Supporting reluctant customers to become a digital-first insurer
How did a leading healthcare cover provider overcome initial resistance from customers to encourage them to embrace new digital channels?
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Shaping a government department’s net zero portfolio delivery approach
Achieving net zero emissions is one of the most pivotal and complex economy-wide transformations in UK government history. How do we measure progress and prioritise initiatives to make the biggest impact?
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Digital transformation of a global insurance company’s IT infrastructure
How do you fully refresh and upgrade IT to help employees and critical systems?
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Pioneering carbon capture and storage project
Net Zero Teesside is a carbon capture, utilisation and storage (CCUS) project, based in Teesside in the North East of England.
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Equipping a UK building society to fight financial crime
How do you create a technology platform that can stay one step ahead of financial criminals?
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Overhauling customer service for British Gas and saving £30 million
What if you could give your customers better experiences and cut operating costs?
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Using regulatory change as an opportunity to strengthen and rationalise internal controls
As UK regulators plan an Internal Controls and Governance directive, this major insurer seized the opportunity to achieve its long-term ambition.
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