Telcos are at a crossroads. Saturated markets, commoditised connectivity, and rising digital expectations mean incremental change is no longer enough. To stay relevant, telcos must reinvent themselves - boldly and decisively.
Many aspire to become techcos. Few know how. At Baringa, we believe the risk isn’t just falling short - it’s being outpaced by digital-native rivals, losing customer relevance, and missing out on emerging value pools in tech-enabled services.
That’s why we bring deep telecoms expertise and a proven track record in complex, tech-enabled transformation. We partner with telcos to become agile, platform-powered innovators - unlocking new revenue, operational excellence, and customer-centric growth. Our approach is collaborative, insight-driven, and laser-focused on value realisation. Because for us, transformation isn’t a process. It’s a business outcome.
Together, we help telcos embrace their evolution into ‘Techcos’ – agile, platform-enabled powerhouses ready to define an integrated future of innovation, customer-centricity, and value.
Our Insights
From telco to techco: Why telecoms must transform for a new era of communications and technology convergence
The telecoms industry is facing an existential moment. As traditional models come under increasing pressure, telecoms companies must evolve beyond their traditional role as connectivity providers and reposition themselves as techcos.
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Achieving a step change in operational excellence by leveraging automation and AI across your end-to-end processes
Telecoms providers across the globe face a fundamental dilemma. Core products and services are becoming commodities, making it difficult to raise prices. As a result, revenue growth remains muted.
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Bridge the gap between Telco and Techco with AI-driven customer experience
Telcos stand at a crossroads. Networks are commoditising and products are converging, while new, disruptive technologies and competitors rewrite the rules of engagement. These shifts are compelling telecoms companies to rethink their traditional roles as connectivity providers.
Read moreOur Experts
Is digital and AI delivering what your business needs?
Digital and AI can solve your toughest challenges and elevate your business performance. But success isn’t always straightforward. Where can you unlock opportunity? And what does it take to set the foundation for lasting success?