Rob leads our People and Process Excellence (PPE) practice and joined the PPE leadership team in 2013 to support the growth of the business with new Lean, Automation and Agile client offerings. He has twenty years of experience in the consulting industry and works with a broad range of Energy, Utility and Financial Services clients. Rob specialises in the design, development and implementation of Operational Excellence and Automation programmes at all levels, ranging from individual teams or processes, through to companywide initiatives that span geographies and business units.
Rob has deep expertise in end to end value stream transformation, team based operational performance improvement, and creating new, sustainable operational cultures based on agile and system thinking based methodologies. He works with senior leaders, operational leadership teams and front line staff to help them achieve strategic goals around customer service and satisfaction, revenue growth, cost reduction and cash release and has a proven track record of delivering sustainable, self-sufficient change at all levels of an organisation.
Rob brings passion and a focused, highly personable approach to his client engagements.Outside of work Rob lives in Twickenham and is a keen cyclist and Chelsea fan. He enjoys cooking and heading off travelling around Italy or the South of France.