In this final report in our series of four summaries based on the results of our fourth annual CASS
survey, we examine how ~50 market participants have responded to questions regarding the use of
third-party administrators (TPAs) – including where they are located, how much they cost, and how
firms view their performance. We also look at the highest-rated risks, challenges, and costs as
ranked by all participants and compare these with results from previous years.

If you missed the reports released over the last two weeks, you can still access them here:

• Week 1: Summary of the survey population and the impact of the COVID-19 pandemic on CASS compliance. Click here for the full report.
• Week 2: Audit, trends across risks, controls, incidents, and breaches. Click here for the full report.
• Week 3: Technology, Governance and Culture. Click here for the full report.

Webinar presentation

These papers will be consolidated these into a single summary report which we will launch during a webinar presentation on 5 November, 8.30-10.00 BST. If you would like to join this webinar you can register by clicking here.