Nick Varney
Expert in Technology, Media and Telecoms
Contact Nick
"I love helping clients to reimagine and elevate their everyday customer experiences and working with them to bring this to life through clever design that is enabled by technology, data and AI."
At a glance:
Joined Baringa in
2022
Works across
Specialist in customer and digital experience across industries including TMT, Consumer Products and Retail and UK Gov.
What job would you be doing in another life?
I nearly became a psychologist. I love understanding what motivates and shapes people’s behaviour.
In detail:
Nick brings 17 years of consulting and industry experience leading customer transformations, driving innovation and launching new products, with a focus on helping organisations deliver world class CX across customer functions including service, sales and marketing.
Nick brings deep experience reimagining customer engagement, retention and loyalty offerings, as well as redesigning end-to-end experiences and implementing the technology and data platforms that enable these – increasingly enhancing these experiences with the application of AI.
Is digital and AI delivering what your business needs?
Digital and AI can solve your toughest challenges and elevate your business performance. But success isn’t always straightforward. Where can you unlock opportunity? And what does it take to set the foundation for lasting success?