Insights and News /

16 December 2020

Baringa 2020 CASS Insight Survey - Final Report

2020 marks the fourth year of Baringa’s annual CASS Survey, during which ~50 participants have shared their views. This year for the first time we published the results of the survey in a series of bite-size papers over the course of October prior to hosting a webinar presentation on November 5 to more than 90 CASS professionals.

Our final summary report covers the following topics:

  • Key findings
  • Technology
  • 2020 Participant data
  • Governance and culture
  • CASS in lockdown
  • Outsourcing
  • CASS Audit
  • Risks, Challenges, and Costs
  • Key trends
  • Webinar and conclusion

Custom benchmark reports will be available early next year, and all survey participants will be contacted to schedule these. If your firm did not take part this year but would still like a benchmark report, then please do get in touch and we will share a template in which to provide your offline survey responses for comparison.

For more information, please contact us via

Read the full report

Click here to read the full Baringa 2020 CASS Insight Survey - Final Report