Quarterly financial services outlook
What do financial institutions need to focus on in this next quarter? In this video, Alex Gurr explores the macroeconomic shocks global markets continue to face and what the financial sector should focus on to weather the storm.
Our Insights

Moving from intent to action: the inflection point for financial services in the climate transition
Net zero targets are set. Strategies are in place. Now, to move from intent to action banks must embed climate into every aspect of business as usual.
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The journey towards operational resilience maturity
The UK regulators’ operational resilience rules and guidance has come into force. Now the three year transition period commences.
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Is Web 3 the future of payments?
Web 3 represents the next iteration of the internet – it will be powered by distributed ledger technology (DLT)
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And then there was one: helping two insurance firms join forces
How do two major insurers navigate the choppy waters of a merger and come out stronger the other side?
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We created calm efficiency in a chaotic FTSE 100 financial services contact centre, and reduced costs by 12%
We created calm efficiency in a chaotic FTSE 100 financial services contact centre and reduced costs by 12%
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Creating a culture of efficiency that saved a global universal bank more than £100m
How do you encourage a mindset of efficiency, collaboration and continuous improvement in everybody across a global organisation?
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