Telecoms and Media


Consolidation across Europe, new entrants to the market, increasing download speeds and converging product sets all mean that existing business models in Telecoms companies are under threat. In addition, competition is intense and consumers are better informed than ever before.

Against this background, Telcos need to continue to focus on getting the fundamentals of cost and value, speed, reliability and coverage, service quality and compliance right, in order to satisfy customers and regulators alike. In parallel, Telcos must provide new connected services that customers now expect - with the prevalence of Smartphones and Tablets, coupled with increasing bandwith, the much discussed ‘convergence’ theme is now a reality. In short, there is enormous opportunity for Telcos today. 

However, Telcos will need to evaluate how and when they will invest to take advantage of megatrends such as quad play, 5G, monetisation of data and the internet of things.

Baringa’s Telecoms consultants work closely with their clients across a broad spectrum of services including:

  • helping to evaluate new revenue streams
  • driving cost efficiencies through deep insight into areas such as Field Force operations and customer journey management.
  • developing and running transformation programmes to improve billing and customer service operations
  • implementing new operating models in a quad play environment, and
  • integrating businesses post acquisition.

Viewpoint: Navigating Mergers and Aquistitions - advice for the Telecoms and Media industry 

Guy Dent explains more about our Telecoms and Media practice:

Guy Dent talks key trends in Telecoms and Media: 



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