Managing the impact of the Retail Distribution Review. Delivering plans to implement Solvency II. Dealing with the influx of new customers through auto-enrolment. Navigating regulatory and conduct requirements. These are the challenges that the life and pensions industry have been tackling for some time.
Today, our clients also have to work with the biggest pension reforms in a generation. In March 2014, new laws were introduced that allow customers greater flexibility in what they can do with their pension pots. Many firms have changed their products and distribution channels as a result.
There is more demand for end-to-end digital strategies, and more efficient and flexible systems to deliver them. Business processes are changing to improve customer acquisition, servicing and retention.
We work with some of the world’s biggest life and pension companies, and have a reputation for our deep industry knowledge and history of delivering what we promise.