In this episode of our Web 3 Trailblazers podcast, Anna Orriss-Baxter, expert in Corporate & Commercial Banking at Baringa, is joined by Nathalie Oestmann, Chief Operating Officer at Outlier Ventures and Sanjana Sankaran, expert in Business Strategy, Retail & Commercial Banking at Baringa, as they discuss how the metaverse will transform customer journeys. We look beyond gaming platforms and virtual reality at the brave new world of Web 3 services and how the metaverse can truly impact how customers pay, interact, and transact.

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View a transcript of the podcast here

About our host:

Profile picture of Anna Orriss-Baxter

Anna Orriss-Baxter, Expert in Corporate & Commercial Banking, Baringa

Anna’s expertise is in complex global delivery and she has held leadership roles on key strategic transformation programmes at global banks. She is passionate about solving client challenges across the whole delivery lifecycle from defining strategy and business case, customer journey and process design, through to implementation and client migration activity. Anna is always excited to follow new innovations in the financial services market and has a keen interest in Web 3 and what it means for her clients.

About our guests:

Nathalie Oestmann

Nathalie Oestmann, Chief Operating Officer

Nathalie Oestmann is Chief Operating Officer at Outlier Ventures, overseeing operational functions of the business including Outlier Ventures’ People and legal team as well as Base Camp and Ascent, Outlier’s award winning accelerator programs. With invaluable insight into Outlier Ventures’ work, brand, and vision, Nathalie builds scalable and sustainable business procedures through collaboration with management-level stakeholders and department heads, overseeing performance management, professional development, and employee retention.

Sanjana Sankaran

Sanjana Sankaran, Expert in Retail & Commercial Banking Strategy

Sanjana is an expert in Baringa’s Banking practice. She has extensive experience working with leading retail and commercial banks to shape their business strategy, operating model, and digital agenda. Sanjana has worked with clients globally across the UK, Europe and Asia. She has a personal interest in blockchain technology and the applications in banking.

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