Achieving improvements in operational efficiency and workforce management does not only result in cost savings. It also promotes growth, gives the customer an enhanced experience, and gives organisations a competitive advantage.
To achieve this, organisations need to take a critical look at the way they do things. A key to this is to ensure that the workforce is able to meet its full potential. There needs to be full understanding of:
To become a fully optimised workforce, managers must be equipped with the skills and support through training and coaching to embed sustained workforce improvements.
At Baringa, we use tools such as supply and demand modelling, productivity analysis and work activity analysis to identify the changes that need to be made. We also equip managers with the skills they require to ensure that new working patterns are embedded into the organisation. For example, we worked with a major UK utility company to develop a performance framework to enable mechanisms to benchmark, measure, monitor and review performance, running a series of ‘support and coach’ sessions to help create a platform of sustainable practice.
We live in the era of digitalization, artificial intelligence and robots. Does this mean that human talent should no longer be a priority? Quite the opposite. While most companies have been making huge progress in implementing technological solutions, only a few market leaders manage to use evolving technology sustainably to win over competitors. How? By leveraging individual and team talent to build agile and engaged workforce. This capability to leverage talent for business performance is a rare competitive advantage. Most companies are still fighting with silos, politics, fear, apathy and other blockers to productivity. In this video, we will dispel five costly misconceptions about talent that make most companies fail to leverage their workforce to its full potential.
To see the video please click on the image below: