How do you go about transforming a large and well-established business, without destroying everything you’ve built up in the process? When you’re a start-up or a relatively new organisation, you can take an immediate, down-and-dirty approach. Quick wins are easier and immediate pay-back can usually quieten the sceptics.
But once organisations reach a certain critical mass, the quick fix is no longer an option. You reach a point where you need to take a step back, reflect on where you are, what you are aiming for and take a more strategic view across the whole business. This was the situation we found ourselves in at Centrica Energy back in 2005.
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* Please note: This news article refers to 'The Structure Group' - the previous name for Baringa Partners. All historical references and intellectual property of Structure Europe LLP are assets of Baringa Partners LLP.