10.01.12
Does Every Cloud Have a Silver Lining?
Cloud computing for insurance firms: how do you know if you’re ready?Although Cloud Computing has been a hot topic in the corporate IT sector for the past few years, with offerings available from large vendors such as Microsoft, Amazon, Oracle and SAP, the introduction of consumer Cloud services, such as Dropbox, Gmail from Google and the recent launch of Apple’s much hyped iCloud offering, has raised broader attention. With this increased awareness will come demand for insurance CIO/CTO departments to consider Cloud Services. So how do you know if you are ready? Read more…
23.12.11
Customer Experience: Creating Customer Engagement
In the fallout from the recent economic crisis, businesses are suffering from an unprecedented lack of consumer confidence. Increasingly, companies are using their customer experience strategies to differentiate themselves in a crowded market.A crucial element of most companies’ customer strategies is an established customer feedback tracking mechanism. Whether using Net Promoter Score, JD Powers or other customer satisfaction measures, customer service executives at these companies have a fairly good idea of what their ‘score’ is. In many cases, their variable compensation depends on it!Chetan Chhatwal in this, the first in Baringa Partners’ series of Customer Experience themed papers asks: is simply knowing your customer satisfaction score enough to provide a superior customer experience? To read more download this article Read more…
01.12.11
Viewpoint - Issue 2
Welcome to the second edition of the Baringa Viewpoint, our client newsletter designed to provide a selection of thoughts and insights across the industries in which we work.The theme for this edition is “Innovation”, and we will touch on where we see innovative thinking across the energy & utilities and financial services sectors. Read more…
01.12.11
A Bilateral Approach for Investment Budgets
In an era of cost cutting and revenue pressures on businesses, identifying and budgeting for investment is hugely important for organisations. Decisions made now will have significant implications for company performance over future years – getting things wrong can lead to dire consequences further down the line. Unfortunately, decisions on where to invest are often onerous, arbitrary and based upon poor quality information. In this piece, Ana Soriano and Paul Foulkes of Baringa Partners examine the common methods for assessing the relative merits of investment projects and conclude that a bilateral approach can improve decision making, and lead to better return on investment. Read more…
24.11.11
Agile: The Good, the Bad and the Ugly
More and more organisations are adopting agile delivery methodologies in answer to demands from customers to deliver change faster and at a lower cost. However, there is much scepticism within the agile community as to whether organisations are achieving the benefits they desire. Read more…
08.03.11
Launch of Baringa Client Newsletter - Viewpoint
We are pleased to launch our first Client Newsletter, ‘Viewpoint’. We hope to provide you with insight into our progress and what we see as being the significant developments and trends shaping the future of the Financial Services, Energy and Utilities sectors. Read more…
05.03.11
Regulators strike back on capital requirements
As the level of debts bundled and sold as a job lot declines, so corporates seeking to raise capital may end up paying a significant premium as they are forced to engage in borrowing that is ultimately less risky, but at the same time less profitable for the banks. Read more…
20.12.10
Solvency II: The catalyst for critical change
Since the credit crunch saw some of our biggest banking institutions fold like a house of cards, companies across all industries are sharpening their organisational focus on risk. Read more…
20.12.10
Milestones on the road to merger
A prolonged period of turmoil in the global financial markets is motivating a growing number of organisations to think about joining forces with – or acquiring – their peers. Read more…
19.11.10
Eliminating Spreadsheet Risk
In the face of increasing automation in the energy trading world, spreadsheets have been singled out by Read more…
20.07.10
Liquidity Risk Management sails to the top of the agenda
With the introduction of tighter regulation and closer scrutiny from investors, liquidity risk is one of the most pressing business concerns facing organisations today. This article looks at how banks should manage such risk. Read more…
26.05.10
Creating a Great Place to Work 2010
Our people are our greatest asset. How many times have you heard someone trot out this tarnished, worn out old cliché? Undervalued through over use, it’s a glib platitude that often has no basis in fact at the companies who use it but have no policy or infrastructure to encourage the best and brightest on board. Read more…
26.05.10
The 10 Year journey creating a great place to work
2010 marks Baringa Partners’ tenth anniversary . From the very beginning, we have put our people at the heart of everything we do. Indeed, we believe that creating a great place to work is a defining factor in organisational success. Read more…
30.07.09
Getting ready for the RDIP
There are three years to go before the Retail Distribution Implementation Programme comes into… Read more…
28.07.09
Insurance Industry Challenges - A Baringa Partners Perspective
With all of the focus in the news over the last two years on the Banking and Capital Markets sectors of the FS industry it is often easy to overlook the fact that the Insurance sector has and will continue to face a similarly challenging environment throughout 2009 and 2010. Read more…
29.06.09
A Change Is Gonna Come
There is no escaping the fact that the financial services industry is facing some major changes. This is not new: the industry has rarely if ever stood still and the advent of automation Read more…
22.03.09
Delivering the Smart Metering Business Case
Smart metering has been a much-debated subject around the world for many years, but although the potential benefits offered by smart meters are clear, they have not yet been Read more…
02.01.09
Cutting costs to keep value
Economic news makes for grim reading these days, and we have entered a new era of corporate austerity. Cost-cutting has become a major focus and belts are being tightened across Read more…
01.11.08
Automated Trading in the Energy Markets
In the fast-paced, highly volatile financial markets it is almost impossible to find any brokerage or asset manager that does not employ automated and algorithmic trading to some Read more…
01.09.08
Energy Risk: Changing Times at Centrica Energy
How do you go about transforming a large and well-established business, without destroying everything you’ve built up in the process? When you’re a start-up or a relatively new Read more…
01.08.08
How to keep IT projects on track
The IT world is no stranger to high-profile project failure. But as economic conditions tighten we can expect projects to come under even greater scrutiny as companies pursue every avenue to ensure returns. So how do you keep technology Read more…
23.03.08
Creating a great place to work
Our people are our greatest asset. How many times do we hear this tarnished, worn out old cliché trotted out?Undervalued through over use, it ’s a glib platitude that often has no basis in fact at the companies who use it, where there is Read more…
01.02.08
Implementing Regulatory Change - The Blueprint for Success
As the global crisis in the financial markets takes its toll, at more and more firms questions are being asked about what the regulatory future will look like. But the recent announcement from the Basel Committee that it is to press ahead with Read more…
21.01.08
The Telegraph Business Club: Creating a great place to work
Our people are our greatest asset. How many times do we hear this tarnished, worn out old cliché trotted out? But when organisations can say it and mean it, then they have a truly powerful message. That’s what creating a great Read more…
02.01.08
Eliminating the FUD
In a brazenly high-levelled game of switcheroo Vladimir Putin’s appointed successor as Russian president, Dimitri Medvedev, has announced who his chosen Prime Minister will be. None other than Mr Putin himself. It seems that come next Read more…
