Retail and corporate banks find themselves operating in an increasingly complex and challenging market.  Offering multiple products to millions of customers, the focus remains on increased sales and customer service.  But they also face growing pressure to support product innovation with efficient and lean back-office processes.

Banks cannot afford to lose sight of business fundamentals: driving organic sales and revenue expansion, positioning for inorganic growth opportunities, delivering significant enhancements to operational efficiency, and adhering to regulatory standards.

The challenges they face have been heightened by the recent downturn and the emerging structural changes within the market.  Operational and regulatory excellence on a macro and micro scale remain at the top of the management agenda, together with the need for best-in-class risk management.

Baringa Partners offers a wide range of expertise and experience to its clients in retail and corporate banking. Our services include:

• Product delivery, strategy and distribution channel expertise across current and savings accounts, mortgages, credit cards and other lending services
• Business and operational process definition, design and optimisation methodology
• Business change and change enablement capability for both front and back-office people and processes
• Regulatory compliance and risk management