A period of unprecedented change

The relentless pace of change and the challenges facing the UK’s water industry show no sign of abating. Among the main issues are:

  • Ofwat’s PR14 Price Review
  • the Water Bill
  • market reform
  • non-household retail competition
  • water availability, and
  • customer service and billing improvements.

Addressing these challenges demands a deep knowledge of all aspects of the water industry: from regulation and policy, asset management and field force management, to customer service and competitive markets. It also requires the ability to design, deliver and embed real change into a business.

This is what Baringa’s consultants bring to the water industry. The unrivalled depth and breadth of our team’s experience is enhanced by cross-sector knowledge from our utilities experts. That powerful combination enables us to undertake integrated, multi-disciplinary projects that meet short, medium and long-term needs.

As a result, recently we have been able to provide medium-term planning capability to support a water asset management investment strategy, while mobilising a cross-business PR14 programme, managing the response to proposed licence modifications and building retail business models – all for a single client. We develop long-term future scenarios, covering issues as diverse as customer service and climate change. And we construct innovation roadmaps to ensure the business remains able to respond to the changing economic and operational climate.

Case Study - Baringa working with Tideway video and PDF

Please click on the above image to view our case study.

Please click on the above image to view our case study.


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